COVID – 19  Response 


The City of Nogales is taking decisive action to respond to the spread of COVID-19 and protect the residents of Nogales:

  • The City setup and staffed a Situation Room to provide decision-makers with information, in response to the growing threat of COVID-19. The Situation Room is staffed with individuals with multiple decades of experience in public safety and emergency management.
  •  The City sent health guidance from the CDC to all employees
  • The City suspended non-essential travel for all employees
  • The City sent packets of information from CDC and AARP to 189 public housing residences, who have a head of household above the age of 60 years old.
  • The City extended rent payments for public housing residents by 30 days and suspended late fees on rent payments
  • The City suspended utility shut-offs due to non-payment
  • The City advises 8 employees to remain home for 14 days after attending a free training in Rio Rico, where an attendee later tested positive for COVID-19
  • The City advised an employee to remain home for 14 days after returning from a high-risk region in Europe
  • The City placed footprints at the utility payment windows at City Hall to encourage social distancing
  • The City closed all bars, movie theaters, gyms, and fitness centers
  • The City declared by ordinance a state of emergency and by resolution a financial state of emergency
  • The City prohibited on premise dining, only permitting local food vendors to serve residents through delivery, pick-up, and drive-thru.
  • The City closed public access to the City Library, but implemented a Library -to-Go program to serve residents. Library staff are serving residents via curbside pickup for items requested, making copies, sending faxes, etc. Library staff will continue to answer reference questions and extend material due dates via email and telephone. Residents may call the City Library at (520)285-5717 or visit for more information.
  • The City installed a meeting app to conduct virtual meetings with staff, instead of in-person meetings.
  • The City propped open the doors at City Hall to discourage unnecessary touching of surfaces
  • The City encourages residents to use the drop off boxes at City Hall for utility, business license, ambulance, and other payments to the City. Residents are also able to make payments online at
  • The City encourages local businesses to publish hours of operations and ways for residents to access their goods and services, while practicing social distancing.
  • The City encourages residents to care for each other, especially travel-restricted neighbors. Across the country there is no food shortage, and residents are encouraged to avoid practices such as hoarding that can be disruptive to community resilience.
  • The City continuously meets with Department Directors to continue its city-wide response to COVID-19 and maintain the essential functions of city government
  • The City Mayor frequently communicates with local and state officials, such as the Governor’s Office, regarding COVID-19
  • The City live-streams City Council Meetings at  in order to provide open access to government, while restricting in person, public access.
  • The City is working with businesses affected by COVID-19, to provide them with a use-based sanitization service. This is available upon request.

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